Website Building SoftwareEffective date
August 06, 2026
Deel Inc., a Delaware corporation with its principal offices at 425 1st San Francisco, CA 94105 United States, and any of its Affiliates collectively, Deel Group (hereinafter referred to a ("Deel", "us", "we", or "our") operates the www.deel.com and the www.akai.run websites (the “Sites”) and provides international payroll and related services (the "Services"), which is available through the Site.
Deel has developed a global privacy program under which we offer the same high standards of privacy protection regardless of where you are in the world. When we refer to Deel, we mean the Deel entity with which you have an agreement, if applicable.
This Privacy Policy informs you of how information about you is collected, used, and disclosed by us.
This Privacy Policy forms part of our Deel Platform Terms of Service. Unless otherwise defined in this Privacy Policy, capitalized terms used in this Privacy Policy have the same meanings as in our Terms of Service.
Scope of Application
This Privacy Policy applies to the following individuals :
Visitors of the Site with whom Deel does not have a contractual relationship
Clients who use our Services, including client UBOs or representatives
Suppliers who provide products or services to Deel
Prospects
Recipients of Deel’s marketing material or communications
Participants of webinars, conferences, trade events, surveys, etc.
Client's Direct Employees
By using our Site and/or our Services as well as engaging with Deel in any way, Deel shall process personal data if you agree to the collection and use of your information in accordance with this Privacy Policy.
Information Collection
Deel collects and stores information about you. This information can be used on its own or in combination with other information to identify you ("Personal Information"). Below is a list of types of Personal Information that we may collect and use about you.
Categories of Personal Information Description
Contact Information we use to contact you including name, physical addresses, e-mail addresses, and phone numbers
Identification Information we use to identify you including full name, government ID, tax ID passport, DoB, and selfie
Financial Information about an individual's financial account including bank account details, payment card details
Transactional Information about the transactions you carry out and the payments to and from your accounts with us including amounts and dates
Contractual Information about the products or services we provide to you
Locational Information we get about where you are, including country and IP address. This may come from your mobile phone or the place where you connect a computer to the internet. It may also include locations where you used your card.
Usage Information about the usage of our Services and Site including metadata, logs, mouse movements, actions on the Deel Platform
Technical Information on the devices and technology you use including IP address, login data, browser type and version, timezone, operating system, browser type, actions, and mouse movements on the Deel platform
Communications Information from communications between us, including call recordings or any personal data you may share with us in your messages, through customer support channels and communication metadata
Professional Information about professional career and educational background including current and old job positions, degrees, qualifications
Public and third-party records Information about you that is in public records and information about you that is publicly available on the internet. We also collect information about you which we receive from other companies, such as (without limitation) credit reference or fraud protection agencies (see below for more information).
Engagement and event participation Information generated when you choose to take part in optional engagement features that we may offer from time to time, such as games, competitions, leaderboards or seasonal events. This includes the responses, predictions, scores and ranking you generate, the display name you use within the feature, and (where you receive a prize) the contact, shipping or tax-related information needed to deliver that prize.
Consents Any permissions, consents or preferences that you give us
Biometric data To automatically verify your identity and prevent fraud, we may use your biometric data. Specifically, we may collect a photo of you (a selfie) along with government-issued identification. Using facial recognition technology, the information from your photo is matched against the information on your identification document.
Other special categories Race, religion, ethnicity, where required by law or where inadvertently processed, such as when data might appear on a government ID.
Other Information Any other information you choose to provide to us through all available channels, participating in user/customer surveys or otherwise visiting and interacting with our Site and/or Services.
Data protection laws do not consider anonymised data to be Personal Information as all identifiers have been irreversibly removed. Deel may also collect and use anonymised and non-Personal Information to analyze the effectiveness of our Services and to improve our Services. We may collect non-Personal Information through the Services, the Site and through cookies.
Sources of Your Personal Information
We may collect Personal Information about you or your businesses from any of these sources:
Directly from you when you use our Services, complete a contact form, request marketing communications, participate in surveys or contact us.
Deel collects profile and usage data when you interact with our Site and/or Services, including, without limitation, your security details, mobile app or your web browser settings, marketing choices and data from the devices you use to connect to our platform so that we can provide you with our products or services.
We also collect information through the use of cookies and other internet tracking software while you are using our website or mobile apps, as described in detail in our Cookie Policy.
From third parties:
Companies, business partners or individuals that introduce you to us
Business partners, service providers, sub-contractors, advertising networks, analytics providers, search information providers, B2B contact data and data enrichment providers, fraud protection services, Payment Service Providers (PSPs) who help us authenticate your identity, improve the quality of our Services, promote our Services and protect our business. We may also receive Personal Information about you from providers that help prevent, detect and prosecute unlawful acts, money laundering, and fraudulent behavior.
Social networks and other technology providers (for instance, when you click on one of our Facebook or Google adverts)
Public information sources such as (without limitation) national company registries
Market researchers
Government, law enforcement agencies, authorities and regulatory bodies
Clients
Cookie Use
Please refer to our Cookie Policy for more information.
Information Use
Below is a list of the ways that we may use your Personal Information together with the legal basis of processing, where applicable under data protection law.
Purposes for which we use your Personal Information Legal basis Individuals
Management of the contractual relationship with you to provide you with our Services
Performance of the contract
Legal obligation
Clients
Suppliers
Client's Direct Employees
Improving our business by
Improving our services and operations
Developing new ways to meet our customers’ needs and grow our business
Analyzing and studying how our customers use products and services from Deel
Performance of a contract
Legitimate interest
Our legitimate interest is centered around enhancing the quality of our Services, optimizing operational efficiency, and maintaining a competitive edge in the market
Visitors of the Site
Clients
Suppliers
Prospects
Secure access to our Services, including but not limited to performing the necessary identification and verification of our users prior to granting access to our Services
This includes operating multi-factor authentication, sending one-time passcodes (including by SMS or voice call to a mobile telephone number you have provided or that we ask you to provide), enabling account recovery, and detecting and preventing fraudulent or unauthorized access.
Performance of the contract
Legitimate interest
Legal obligation
Consent
Our legitimate interest is to safeguard access to our Services to authorized only users who have gone through identification and verification processes
Clients
Client's Direct Employees
Marketing and events-related communications, including but not limited to inviting you to participate in events, surveys, providing personalized content through advertising campaigns or otherwise communicating with you for marketing purposes to promote our Services
Consent
Legitimate interest
Our legitimate interest is to tailor our marketing communications to the preferences and interests of our audience and provide a personalized and engaging experience for our customers
Visitors of the Site
Clients
Prospects
Participants of webinars, conferences, trade events, surveys etc.
Protect the security or integrity of Deel, our Site and our Services
Legal Obligation
To perform a task carried out in the public interest (e.g. to help prevent financial crime)
Performance of the contract
Legitimate interest
Our legitimate interest is to maintain the reliability and availability of our services by conducting identity verification, detecting and preventing security threats, fraud, money laundering and other crimes, unauthorized access, risks and other activities that could harm our business, Site, or Services.
Visitors of the Site
Clients
Suppliers
Prospects
Participants of webinars, conferences, trade events, surveys etc.
Client's Direct Employees
Communicate with you about our Site and Services, such as to notify of changes and updates and to provide you with customer support and troubleshooting
Performance of the contract
Legitimate interest
Our legitimate interest is grounded in our commitment to delivering a seamless and informative user experience and to provide assistance when needed
Visitors of the Site
Clients
Prospects
Client's Direct Employees
To manage our business operations including but not limited to delivering Deel’s products and services, making and managing payments, managing fees and charges due on user accounts and debt collection
Performance of the contract
Legitimate interests
Our legitimate interests to manage our business operations efficiently, deliver our products and services, and ensure the financial stability of our company
Clients
Suppliers
Meet our legal, regulatory, and tax reporting obligations
Legal obligation
Clients
Suppliers
Aggregating pseudonymized personal data and reporting anonymized salary data for the purpose of compensation benchmarking in various industries and geographies as well as for academic research purposes
Consent
Performance of a contract
Legitimate interest
Our legitimate interest in making informed decisions about compensation strategies, remaining competitive, and attracting and retaining talent as well as benefiting society by advancing the knowledge in fields related to compensation, labor markets, and HR practice
Clients
To operate optional engagement features and competitions that we make available from time to time, including registering you when you choose to participate, calculating and displaying your score and ranking, displaying your name and ranking on leaderboards (which may be visible to other participants and Deel platform users globally), communicating with you about the feature, and where applicable arranging the delivery of any prize you win.
Consent
We collect this information only where you have actively chosen to take part in the relevant feature and have given your consent at the point of registration
Clients
Client's Direct Employees
Visitors of the Sites
Prospects
Participants of webinars, conferences, trade events, surveys, etc.
In cases where we need to process personal data for the performance of the contract with you or as required by law and you refuse to provide your information, we may not be able to perform the contract with you and consequently, we may not be able to provide certain services to you.
Communications
We may contact you with newsletters and other marketing information that may be of interest to you. You may opt out of receiving any or all of these marketing communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us. Please note that we may still send you transactional, administrative messages, or product updates related to the Service even after you have opted out of receiving marketing communications.
Information Sharing with Third Parties
We will only share your information with the third parties listed below for the purposes described above in the “Information Use” Section unless otherwise noted at the point of collection. We want to assure you that we do not sell or trade any personal information to third parties under any circumstances.
Our clients to whom you provide your services
Trusted third-party agents, partners, suppliers, and service providers who assist us in providing the Services to you and are only permitted to use your information according to the purposes specified in their agreement with us. These third parties include website hosts, data hosts, cloud software providers, IT providers, identification verification providers, customer support providers, payment processors, financial institutions, financial advisors, legal advisors, auditors, and insurance companies. These partners are required under law and contract to keep your Personal Information confidential.
Communications and authentication providers that we use to deliver one-time passcodes, multi-factor authentication messages and security notifications, including SMS and voice-call providers. These providers process such information solely on our instructions and are not permitted to use it for any other purpose.
Government or public agencies, law enforcement authorities, regulators or any other entity having appropriate legal authority for receipt of you Personal Information, if required or permitted by law or legal process or if we believe that such action is necessary to comply with the law, to protect the security or integrity of our business, our Site and/or Services and to protect the safety of the users of our Services or the public.
We may disclose your Personal Information to a third party who acquires any part of our business, whether such acquisition is by way of merger, consolidation, divestiture, spin-off, or purchase of all or a substantial portion of our assets
We may share de-identified Personal Information with academic institutions to perform research, under controls that are designed to protect your privacy—including requiring such institutions to operate under confidentiality agreements and mandating that published findings contain only de-identified and aggregated data
From time to time, we may share reports with the public that contain anonymized, aggregate, de-identified information and statistics, and
We may share Personal Information with our current and future Deel affiliates. Our affiliates may use your Personal Information in a manner consistent with this Privacy Policy
We may share Personal Information with third-party advertising partners, such as social networks to perform marketing activities and to deliver targeted advertisements based on your interests
When you provide your consent to us to share your information
Automated Decision Making and Profiling
Deel does not make decisions based solely on automated processing of your personal information, including profiling, that produces legal effects or similarly significant impacts on individuals. All decisions related to the provision of our services and data processing are made by authorized personnel. This ensures that your rights and interests are protected, and that you are not subject to decisions made without human involvement.
AI Processing
Deel uses artificial intelligence (AI) to enhance a range of business and user-related operations. These include, but are not limited to, customer support, fraud detection, customer success management and optimising internal processes, as well as questions and prompts for Deel-owned chatbots.
Deel does not use users' personal data to train or develop AI models. However, Deel may use anonymised and aggregated platform usage data (data that does not directly or indirectly identify you) to improve our AI systems. All AI-driven data processing is conducted in strict compliance with applicable data protection laws and the provisions of this privacy policy. Deel maintains a strong commitment to the fairness, accuracy, bias mitigation, non-discrimination and security of its AI technologies. Deel maintains human-in-the-loop protocols where AI systems are regularly monitored, tested and subject to human oversight.
For more information, please visit Deel’s Trust Center.
Retention of Your Personal Information
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, consistent with applicable law. This retention period allows us to comply with our legal obligations, resolve disputes, enforce our agreements and study customer data as part of our own research. We will not retain your data for longer than is necessary to fulfill the purpose for which it is being processed.
To determine the appropriate retention period, we take into consideration the amount, nature, and sensitivity of the personal data, as well as the purposes for which we process it. We also assess whether we can achieve those purposes through other means.
Security
The security of your Personal Information is important to us. We implement suitable measures to safeguard the information you entrust to us, preventing its loss, misuse, unauthorized access or disclosure, alteration, and destruction, addressing threats from both external and internal sources. Furthermore, we control access to your personal data on a need-to-know basis. Authorized individuals will process your personal data solely based on our explicit instructions and are bound by a confidentiality obligations.
If you have selected a password or other login credentials that grant access to the Deel platform, it is your responsibility to take all reasonable measures to maintain the confidentiality of this information. You should not share your password or login credentials with any other individual.
Please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you. Therefore, you are also a key stakeholder in making sure that your Personal Information is protected. If you become aware of any breach of security or privacy, please contact us immediately at dpo@deel.com.
International Transfer
Information collected while you use the Site and/or Service, including your Personal Information, may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we may transfer the information, including your Personal Information, to the United States and process it there. In order to provide adequate protection for the data transfer, we have in place contractual arrangements with our subsidiaries, affiliates and business partners in respect of such transfers. By utilizing our Sites and/or services, you authorize the international transfer of your data to the United States, where we are based, and to other locations where we and/or our service providers operate. Note that the Deel Platform is maintained and owned by Deel Inc., a United States entity, however, Deel stores all Deel Platform data in Ireland with secure backups in France.
Third-party Advertising, Links and Content
Our Site may contain links to other sites that are not operated by us. We allow third parties, including advertising networks and other advertising service providers, to collect information about your online activities through cookies, pixels, local storage, and other technologies. These third parties may use this information to display advertisements on our Sites and elsewhere online tailored to your interests, preferences, and characteristics. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.
Some third parties collect information about users of our Sites to provide interest-based advertising on our Sites and elsewhere, including across browsers and devices. These third parties may use the information they collect on our Sites to make predictions about your interests in order to provide you with ads (from us and other companies) across the internet.
We participate in audience-management programmes offered by advertising platforms (such as Meta, Google, LinkedIn and similar providers), under which we may share contact identifiers in cryptographically hashed form so that the platform can match them against its own users. Where lawful, we may also enrich the contact information we hold using third-party data providers. Although such identifiers are hashed, hashing reduces but does not eliminate identifiability, and we treat hashed identifiers as personal data. We carry out these activities on the basis of our legitimate interests and, where required, your consent, in each case only to the extent permitted under applicable law. You may object to such processing at any time as described in the 'Your Rights' section.
We process this information only with your consent or when it aligns with our legitimate interest in tailoring our marketing communications to better reflect your preferences and interests. Our goal is to provide you with a personalized and engaging customer experience. You have the right to object to the use of your personal data for direct marketing purposes, including targeted advertising, at any time by following the steps in the "Your Rights" section. Also, to opt out of interest-based advertising across browsers and devices from companies that participate in the Digital Advertising Alliance or Network Advertising Initiative opt-out programs, please visit their respective websites.
Children's Privacy
Our Site and Services are not addressed to minors. Deel may collect the Personal Information of minors where required as part of our services. For more information, please see our Worker Privacy Policy.
Audience Matching and Data Enrichment
Within the EEA, the United Kingdom and Switzerland we apply additional restrictions to the audience-management activities described in the 'Third-party advertising, links and content' section. In particular, we limit ourselves to use cases that we have determined fall within our legitimate interests (notably, suppression-style use cases that exclude existing customers from prospecting campaigns), and we do not use third-party data providers to enrich contact information for advertising purposes, unless we have first obtained your specific consent or made and documented a determination that another lawful basis under applicable law applies to a defined and limited use case.
Your Rights
Under applicable privacy regulation, you may have some or all of the following rights in respect of your Personal Information:
to obtain a copy of your Personal Information together with information about how your Personal Information is processed;
to rectify inaccurate Personal Information;
to erase your Personal Information in limited circumstances where it is no longer necessary in relation to the purposes for which it was collected or processed;
to restrict processing of your Personal Information
to object to the processing of your Personal Information where we're relying on a legitimate interest;
to object to decisions that are based solely on automated processing or profiling;
to obtain a portable copy of your Personal Information, or to have a copy transferred to a third-party controller; or
to withdraw your consent, at any time, where you may have provided it for the collection, processing and transfer of your Personal Information for a specific purpose;
In addition to the above, you have the right to lodge a complaint with a supervisory authority for data protection.
To exercise these rights please use this Webform.
We may ask you for additional data to confirm your identity and for security purposes, before disclosing the information requested to you. If you would like to submit a request on behalf of another individual, you may do so by providing proof of authorization from the individual to submit such a request on their behalf. We reserve the right to charge a fee where permitted by law. We may also decline to process requests that jeopardize the privacy of others, are excessive, or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we may need to retain certain Personal Information for a limited period of time for record-keeping, accounting and fraud prevention purposes. Please note also that you may be able to exercise some of these rights without our intervention. For example, if you are a registered Deel platform user, you can access and update your personal data.
Changes To This Privacy Policy
This Privacy Policy is effective as of the “LAST REVISED” date specified at the top of this Privacy Policy and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
Questions or Concerns Regarding the Privacy Policy
If you have questions or concerns regarding privacy using our Service, please contact us at: dpo@deel.com.
Region-Specific Privacy Terms
Deel is a global company and as such, our approach to privacy compliance is a global one. No matter where you are located, whether in the United States, the European Economic Area (EEA), the United Kingdom (UK), Latin America, or the Asia-Pacific region, we remain committed to abiding by all applicable data protection laws. Below you'll find region-specific privacy terms that might apply to you in addition to the general terms of this Privacy Policy, depending on the country where you're based.
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